Faq

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Faq

In this section you will find useful answers to frequently asked questions, if you have any further questions on a subject not hesitate to contact us by mail to amministrazione@mozzarelladoc.it .

How to buy on Mozzarelladoc.it?
Buy our products is easy and cheap! Also thanks to the perfect harmony between the department of trade and production in a few hours you will receive your favorite products.

Ordering is very easy:

1)    click on your product, choose the size and click on “add to cart”;

2)    choose  quantity (in kg or in piece if are hard cheese), click on “update” and “checkout” (or “continue shopping”);

3)    insert your data or create an account to continue;

4)    click on “flat shipping rate” and “continue”;

5)    choose payment method;

6)   finally, check your data and click on “continue”.


What are the systems of payment?

You can pay by bank transfer anticipated or online by credit card (or other prepaid) directly on the system using secure Paypal.

You can send items ordered to another person?

Is possible any shipping option, simply indicate the exact address and contact person (perhaps in the notes) during the procedure order. Take advantage of this system to give our delight to your friends!

In case of damage to the package, what happens?

Intermedia is not responsible for any damage to the package or its contents occurred durant transport, the carrier is responsible for the integrity of goods.